Shipping + Handling

1.  All orders require 24-48 hours processing time before shipping.

2. All purchases that are custom or made-to-order require extra time before shipping. All orders are shipped via USPS First Class mail and take approximately 5 business days to arrive. Although all efforts will be made to make sure your order arrives in a timely manner, Via Los Angeles is unable to predict and is not responsible for delays in shipping.

3.  No deliveries will be made on Saturday or Sunday.

4.  Via Los Angeles does not guarantee same day shipping.

5.  Via Los Angeles does not offer International/Canadian shipping options at this time. Please email info@vialosangeles.com if you would like a special quote on International shipping rates.

6.  All orders shipped within California, will be charged state sales tax.

7.  Exact delivery times to Hawaii, Alaska and Puerto Rico cannot be guaranteed.

US STANDARD SHIPPING:

Your order will be shipped within 6 working days (excluding weekends and Public Holidays) after you placed your order e.g. If you order on Monday your goods will be shipped by the following Tuesday. For parcels destined for Alaska, Hawaii, Puerto Rico, Virgin Islands, Guam, and APO/FPO addresses, delivery can be up to 12 working days.

The cost for US standard shipping is determined by the item, as displayed on the shopping cart.

Order tracking is available for USPS shipping however please wait the full 6 working days for your order to arrive. Your dispatch email will include a tracking link and you will be able to track the progress of your parcel. The tracking updates 3 working days after your order has been dispatched. Orders over $200 might be subject to customs clearance which can cause a delay.

Your order can be delivered anytime between 7am and 9pm.

Unfortunately we cannot deliver on Public Holidays. In this instance please expect your shipping on the next working day.

US EXPRESS SHIPPING:

To organize Express Shipping or faster orders, please contact info@vialosangeles.com.